Repair of Greenhouse Controllers

Bartlett Instrument may be able to repair your malfunctioning controller.

Following are some guidelines for returning your controller:

  1. Call or e-mail Steve Isaacson at Bartlett Instrument for an RMA (Return Merchandise Authorization) Number.
  2. Turn off power to the greenhouse controller before removing.
  3. Remove unit from box.
  4. Print this form to include in the package you will be sending to us.
  5. Pack the controller for shipping and make sure the completed Bartlett Instrument RMA Form is included.
  6. The standard repair charge is $99.00 plus shipping. We accept either VISA or MasterCard. If you have an open account with Bartlett Instrument, you may also charge repairs to those accounts.